1) Upon entering the site, you’ll immediately be prompted to sign up for a wallet. Make sure that you enter your legal name and that your password includes one special character, such as an exclamation point. Afterwards, you’ll receive an email with instructions to activate your account.
2) When you log back in, the first thing you should do is click “Verify Me”. If you skip this step, your wallet will have significant limitations left on it, no matter the age of your account. After clicking the button, you’ll be notified that only some countries are supported by the system. Please make sure that you have government ID from at least one of these countries and that your webcam and microphone are working or have a phone or tablet ready.
3a) If you want to use your webcam and microphone, simply click the link provided to you and you’ll be connected with one of their representatives to complete your verification. Make sure that you have your government-issued ID ready. Also, they are only open from 8:00 to 24:00 CET.
3b) If you want to use your smartphone or tablet, select that option on the sidebar and you’ll be given instructions on how to complete the verification process. You will be required to download IDnow, which is available for iOS and Android. Afterwards, one of their staff members will be able to help you with the verification process. Make sure that you have your government-issued ID ready. Like with 3a, a staff member is only available from 8:00 to 24:00 CET.