Scenario: you have an issue and you want to contact the customer care team to get it solved. Sometimes having a screengrab or a short video explaining the issue can be really helpful.
Fortunately, this is a really easy thing to do.
For security reasons, we can’t accept attachments from you, but there are loads of different tools out there which can take screengrabs.
Tools that we use:
Gyazo.com – it downloads a small program onto your machine, making it really easy for you to screengrab and automatically upload to the Internet. But…
If you don’t want any third-party software, another approach is to use the on-board screen capture on your machine and then upload it to an image service like Imgur.com
All we need is a link to the screengrab you want us to review.
It might look like this:
Some useful articles on this subject: